FAQ
Where is the Festival site?
Lee Valley Showground
EN9 1AB
Dates and opening hours: what time is last entry?
Eastern Electrics 2024 will happen on Saturday 24th August Bank Holiday between 12pm and 10pm. Last entry to the event is 6pm. All early bird and second release ticket holders must arrive before 2:30pm.
Entrance and ID: if I’m under 18 will I be allowed entry to Eastern Electrics?
No, entry to the festival is strictly for ages 18 and over. You must have a valid physical ID to enter.
What ID should I bring?
We accept passports, UK driver’s licences or provisional licences.
OFFICIAL AFTERPARTY
The official afterparty is a short journey away at the legendary Fabric. Fabric's postcode is EC1M 6HJ.
GETTING TO THE FESTIVAL SITE
The Festival site is a 15 minute walk from Waltham Cross station. The official afterparty is a short journey away at the legendary Fabric. We discourage driving to the festival site. There will be no parking available.
Trains
Please plan your journey via the City Mapper app/website and/or the TFL website. The nearest rail stations to the venue are:
Waltham Cross Station - Greater Anglia (15 minute walk to the venue)
Theobalds Grove Station - London Overground (25 minute walk to the venue)
Queuing arrangements will be in place at both stations at the end of the event. Please plan your journey home in advance and ensure you leave enough time to access the stations well in advance of the last trains.
West Anglia customers advised to check before they travel this Bank Holiday weekend Rail passengers travelling on Greater Anglia’s West Anglia route are encouraged to check before they travel and allow more time for their journeys over the August Bank Holiday weekend. Although there are no disruptive engineering works taking place, on Saturday 24 August, trains and stations are expected to be very busy as several events take place across the region, including Tottenham Hotspur v Everton and the Eastern Electrics festival at Waltham Cross. Some services may be retimed, and additional stops may be added. Customers should allow more time for their journeys, plan ahead, and check before they travel. Greater Anglia trains will make additional stops at Northumberland Park and Waltham Cross on Saturday 24 August. Customers need to travel in the front seven carriages of the train due to the short platforms at Northumberland Park and Waltham Cross. Services to London are also expected to be busy as the Notting Hill Carnival and other festivals takes place.
Taxis, drop-offs and collections
Arriving to the venue - please use our designated drop-off point at Lee Valley White Water Raft Centre - (EN9 1AB). Please do not get dropped off outside of this area.
Departing the venue - Please use our designated pick-up point at Theobalds Grove Station car park (EN8 8AS). Please note that due to road closures in place at the end of the event, it will not be possible to be collected from near to the venue on the A121. Please ensure to pre arrange your collection from Theobalds Grove Station car park.
Buses
Please use bus services to and from Waltham Cross in order to access the event. If you are booking a pre arranged minibus, please use the dedicated drop-off and pick-up points as specified above.
Driving
Please do not drive to the area. There is no parking available and parking enforcement will be in place on roads surrounding the event site.
Where can I buy an Eastern Electrics ticket?
We recommend you purchase your tickets through our supported ticket outlets - Resident Advisor, DICE, Skiddle, Ticketweb. 3rd party resellers are not supported.
For any ticketing queries please email the ticket vendor.
Can I resell my tickets?
Yes, please check with your ticket outlet. For RA, find instructions below.
If you've purchased a ticket to a sold-out event and can't attend, you can sell through RA Tickets Resale.
You just need to add your ticket to the resale queue by going to My Tickets and clicking "Resell Ticket."
Adding your ticket to the resale queue allows RA users to buy your ticket securely.
Once the event sells out, the ticket resale queue will become active, selling on a first in, first out, basis.
You can change your mind at any time. (Provided your ticket hasn’t already sold.) Just go My Tickets and click on "Keep Ticket."
Once resold, the original ticket is cancelled, you are notified immediately and refunded the full face-value (minus the booking fee) within a few days.
Resale tickets will always be available at the final ticket tier price. The original ticket holder benefits from a full face-value refund, while the promoter receives any additional revenue.
The new customer will immediately receive a new, 100% genuine ticket to the event.
For any ticketing queries please email ticketsupport@residentadvisor.net
VIP tickets: what do they include & can I upgrade my ticket?
VIP tickets include backstage lounge passes, upgraded toilets, a private bar, and a dedicated entrance lane upon entry. A VIP upgrade option is available through all ticket vendors.
Shall I bring cash / card?
Eastern Electrics festival is totally cashless. Please therefore make sure to bring a card with funds & a phone charger if you will be using your phone as a method of payment.
Will there be safe storage / lockers?
Keys and wallet lockers – 100 x 200 x 150
Great if you want to store phones, ID, wallets, car keys etc. in a dry supervised area. These tiny lockers are undercover in our office area. We lock your items away for you but you can come and go as often as you like. £10.00
Cloakroom storage lockers – 250 x 300 x 400
Perfect for storing coats, sweatshirts, day bags, handbags, cameras etc. Book an outdoor Cloakroom locker and you get a wristband that allows you access to the locker area. Set your own PIN code on your locker and then come and go as often as you like. £15.00
Bag Drop
Larger items can be left at our bag drop. You are issued a wristband and we look after your bag for the duration of your stay. You cannot retrieve items from the bag drop during the festival. £20.00
Ticketing: what does one Eastern Electrics ticket get me?
One day ticket will gain you entry into the daytime event.
If I leave Eastern Electrics, will I be able to get back in?
No, there’s no re-entry as part of our licensing conditions.
Personal Safety
There have been reports of dangerous pills circulating London.
If you feel unwell at any point please head to our medical tent where you will be treated without judgement.
Please head to wearetheloop.org for more information & advice.
On the day where can I collect my lost property?
Lost property will be clearly labelled on site. Please ask the staff there for more information.
Lost property post event?
Please fill out this form if you lost an item: https://forms.gle/euC2scHWX3EoDnsf7
Will I be able to bring my own food and drink to Eastern Electrics?
Not once you’ve reached the search teams, after then you cannot take food and drink onto the site. Local food and drink vendors will be available on site.
Prohibited Items?
Please note, everyone will be searched upon arrival. Any of the below items will be discarded if found.
Fireworks, laser pens, or flares.
Alcohol, illicit drugs, or legal highs including nitrous oxides.
Animals (with the exception of guide dogs).
Glass.
Cans.
Hi-vis waistcoats, jackets or vests.
Bicycles or scooters.
Chairs.
Cool boxes / picnic hampers.
Pens or paint.
Liquids
Food.
Unmanned aerial vehicles (aka drones).
Anything which could be considered an offensive weapon or could cause danger or a nuisance.
Regular umbrellas are approved - so long as they don't have a metallic spike tip, like golf umbrellas, those types of umbrellas are banned.
Scooters
Accessibility
We’re on a mission to make our events as inclusive as it can be. This includes making the information around accessibility as useful as possible. If you have any questions, please get in touch using the email community@columbostar.com.
Are dogs allowed into the event?
No pets are allowed on site. Assistance dogs will be permitted.